Visa debit card
The modern Visa Debit Card enables you to withdraw cash, make cashless purchases and shop online 24 hours a day – in more than 200 countries all over the world. Advanced functions like mobile payment and independent card management in CIC eLounge make you flexible and self-sufficient. Transactions are posted directly to your account.
How do I order a new Visa Debit Card?
Order a Visa Debit Card yourself in eLounge right now – it's really easy.
Don't have an account yet? Apply here for a private account with a Visa debit card.
Managing your card in CIC eLounge
From CIC eLounge, you can manage your card any time, anywhere. Checking your latest account balance is simple in eLounge. You can also block your Visa Debit Card yourself, order a replacement, request a new PIN, adjust the daily and monthly limits and personalise the geographical area where it can be used (geoblocking). The card is highly flexible and can be adapted to your individual needs.
If you do not want to manage your card in eLounge, the CIC ON team will be happy to help on
+41 (0)58 268 16 00 during normal office hours.
Emergency number to block a card (available 24/7): +41 58 268 16 99
You can adjust what your card can be used for yourself in eLounge. You can activate or deactivate the following areas at any time.
All types of use are activated by default.
Using 3-D Secure makes transactions safer and protects you against card fraud. This is an internationally recognised security standard. Transactions will not be executed without your authorisation. This lets you keep control of all online payments. The decision as to whether a transaction uses 3-D Secure processing is taken by the retailer.
Once the card has been delivered, you will receive a separate letter with instructions on how to register for 3-D Secure. For this you need to download the debiX+ app.
If you do not want to make online payments, you do not need this app.
You can adjust your limits independently and flexibly in eLounge. The Visa Debit Card offers various limits that can be set individually:
For all limits, you can set a daily and monthly maximum. The default setting is CHF 3,000 per day and CHF 5,000 per month.
For your own security, you can activate and deactivate individual regions and countries in eLounge. If a country is not active, all payment transactions are blocked (except for online purchases).
The Visa Debit Card is activated for transactions in all countries by default. However, you can adjust your geoblocking settings at any time in CIC eLounge.
If you forget your PIN, you can order a new one in eLounge with just one click. If you lose your Visa Debit Card, you can block it online immediately. If you later find the card, you can also unblock it. You can order a new card, too.
All terms and conditions for the Visa Debit Card can be found here.
A comprehensive list of FAQs about the Visa Debit Card can be found here.